Customer Support: 877-738-4443

Free Shipping with Autoship

Free Shipping Over $49*

Home Delivery Shipping Rates and Options

*Shipping is per order for each ship class; this means multiple rates may apply, one for each ship class in an order.

*Overnight/2day: For Continental US only; Thursday 2 day before 3pm PST will arrive Monday; Friday Overnight before 3pm PST will arrive on Monday.

*Prescription items (Rx): Allow 1-2 days for veterinary approval; all other orders submitted after 3pm PST usually ship the next business day.


The following rates apply to all standard pharmacy orders

(Exceptions include Companion Animal Monthly Doses and Diets - below):

Type of Order


Orders over $39


Orders under $39


Standard (5-9 business days)



Priority (3-5 business days)



FedEx 2 Day (2-3 business days)



FedEx Overnight (1-2 business days)




The following rates apply to Companion Animal – “Never Forget” Orders (Auto-Shipments of Flea/Tick/Heartworm Monthly Doses):

Shipping Method

Shipping Cost

Standard (5-9 business days)

$1.99 - Flat rate per order


The following rates apply to Hill’s Companion Animal Diet orders:



Order total


Shipping Cost



$0.00 - $9.95



$9.96 - $19.95



$19.96 - $36.95



$36.96 +